Terms of Service

1. Who we are

Fwozen is a service operated by Wavicon. The registered legal entity, address, and governing law will be named here before launch; nothing in this draft should be read as a claim that they already exist.

2. What the service does

Fwozen is a GitHub App, web application, Slack app, and REST API that blocks merges and deploys by writing check runs to your repositories, on your instruction or on a schedule you configure. It reads repository, branch, and pull request metadata, and GitHub’s branch rules. It does not read your source code.

3. Your account and your organisation

• You need a GitHub account and the right to install an app on the organisation.
• You are responsible for who you invite and what they do. Fwozen records every action with an actor, which is what makes that responsibility auditable rather than theoretical.
• API tokens are yours to protect. Revoke them in the app the moment you suspect a leak.

4. Acceptable use

Don’t use Fwozen to break the law, don’t attack the service, and don’t resell it as your own. We rate-limit the API to keep it available for everyone; the current limits are published in the docs.

5. Availability, and what happens when we are down

The fwozen check is required in your repositories, which means an outage on our side causes merges to wait rather than freezes to silently lift. That is deliberate, and it is the behaviour you are agreeing to. If you would rather fail open, remove the required check.

Free and Team plans have no uptime commitment. Business carries a 99.9% target. Enterprise carries a contractual 99.9% SLA with remedies stated in the order form.

6. Payment

• Plans and prices are on the pricing page and are per organisation, never per user.
• Monthly plans renew monthly; annual plans renew annually. Both cancel at period end.
• If a payment fails, we show you a banner and keep freezing. We do not disable a safety control over billing.
• Taxes are calculated at checkout. Enterprise can pay by invoice or ACH.

7. Cancellation

You can cancel in the app, in two clicks, without emailing anyone. You keep access until the end of the period you paid for, then drop to Free. Freezing keeps working on Free.

8. Your data

You own it. We store the minimum needed to operate the freeze engine, listed exactly on the security page. Delete your organisation and the data goes; private data is purged within 30 days of cancellation.

9. Liability

Fwozen is a control you configure, not a guarantee about your engineering process. We will tell you when a freeze is not actually enforced — that is the whole product — but we cannot be liable for a merge that happened because the check was never required, a bypass actor was configured, or someone with admin rights chose to override it. The final draft will carry a liability cap tied to fees paid in the preceding twelve months, which is the ordinary shape for a service at this price.

10. Changes

Material changes get an email and a changelog entry with a date, at least 30 days before they take effect. Changes to a competitor claim on our comparison pages get a changelog entry too, which is not required of us and which we do anyway.

11. Contact

[email protected] for anything commercial, [email protected] for anything security-related.